Terms of Service

Last Updated: October 2025

Welcome to Workman Trading Company, LLC (“Workman,” “we,” “us,” or “our”). By accessing workmanusa.com (the “Site”) or purchasing from us, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our Site or Services.

1. Overview

This Site is operated by Workman Trading Company, LLC. Throughout the Site, “we,” “us,” and “our” refer to Workman. We offer this Site—including all information, tools, and Services available from this Site—to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms, including additional terms and policies referenced here or available by hyperlink.

2. Eligibility

By using the Site, you represent that you are at least the age of majority in your state or province of residence, or you have obtained consent from your parent/guardian for minor dependents to use the Site.

3. General Conditions

• We reserve the right to refuse Service to anyone for any reason at any time.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
• Your content (excluding payment card data) may be transferred unencrypted and involve transmissions over various networks and formatting changes. Payment card data is always encrypted during transfer.

4. Products, Pricing & Availability

• Certain products may be available exclusively online and may have limited quantities.
• All descriptions, images, pricing, promotions, and availability are subject to change at any time without notice.
• We make reasonable efforts to display product colors/images accurately, but we cannot guarantee your screen’s display.

5. Orders, Billing & Account Information

• We may refuse any order, limit or cancel quantities per person/household/order, or restrict orders that appear to be placed by dealers, resellers, or distributors.
• If we change or cancel an order, we may attempt to notify you via the contact details provided at checkout.
• You agree to provide current, complete, and accurate purchase and account information, and promptly update it as needed.

6. Shipping & Fulfillment

Orders are fulfilled from our facilities in Lincoln, Nebraska. Delivery timelines are estimates only and not guarantees. We are not responsible for delays caused by carriers, customs, weather, or events beyond our control. For timelines, carriers, and details, see our Shipping Policy.

7. Optional Shipping Protection (Not Insurance)

At checkout you may purchase optional Shipping Protection (“Protection”) administered by Workman as a customer-care benefit. Protection is not insurance. Coverage, exclusions, claim windows, and remedies are described in Section 7 and our Shipping Policy.

• Coverage: loss, damage, or non-delivery after carrier acceptance and before delivery confirmation.
• Exclusions: incorrect/undeliverable addresses supplied by customer, delays, customs seizures, porch theft without persuasive evidence, orders without Protection, and other exclusions listed in the Shipping Policy.
• Claims: must be filed within 60 days of the order date with requested documentation.
• Remedies (our discretion): (i) replacement, or (ii) refund up to the lesser of the item(s) purchase price or USD $1,000 per order.
• If a claim is approved, title to replaced/refunded goods transfers to Workman; you may be required to return affected goods.
• Protection fees are non-refundable once an order is placed.

8. Returns, Exchanges & Refunds

Return/exchange eligibility, timelines, and procedures are governed by our Refund Policy. Refunds (when applicable) are issued to the original payment method after inspection. Shipping Protection fees are non-refundable once purchased.

9. Optional Tools & Third-Party Links

We may provide access to third-party tools and/or link to third-party websites. Such tools and sites are provided “as is” and “as available” without warranties or endorsements. Your use is at your sole risk, and you must review third-party terms and policies before engaging in any transaction.

10. User Content; Feedback

If you submit comments, reviews, ideas, or other content (“Comments”), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, publish, and distribute such Comments. You are solely responsible for your Comments and warrant that they do not violate any third-party rights or applicable laws.

11. Intellectual Property

All Site content (including text, graphics, logos, images, and trademarks) is owned by or licensed to Workman and protected by applicable laws. You may not copy, modify, distribute, or exploit any content without prior written consent.

12. Prohibited Uses

You may not use the Site or its content for any unlawful purpose; to violate laws or third-party rights; to transmit malware; to collect personal data unlawfully; to harass or discriminate; or to interfere with security features. We may terminate or restrict access for violations.

13. Disclaimer of Warranties

The Service and all products are provided “as is” and “as available” without any warranties, express or implied, including merchantability, fitness for a particular purpose, durability, title, or non-infringement. We do not warrant uninterrupted, timely, secure, or error-free Service, or that results will be accurate or reliable.

14. Limitation of Liability

• To the fullest extent permitted by law, Workman and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, revenue, savings, data, or replacement costs.
• For orders covered by Shipping Protection, our total liability is limited to the lesser of: (a) replacement of affected item(s) or (b) USD $1,000 per order or the item(s)’ purchase price, whichever is lower.
• For all other claims, our total liability shall not exceed the amount you paid for the product(s) that gave rise to the claim or USD $400, whichever is less.

15. Indemnification

You agree to indemnify, defend, and hold harmless Workman and our affiliates, partners, officers, directors, agents, contractors, service providers, suppliers, and employees from any claim or demand (including reasonable attorneys’ fees) arising out of your breach of these Terms or violation of any law or third-party rights.

16. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

17. Force Majeure

We will not be liable for any delay or failure caused by events beyond our reasonable control, including natural disasters, labor disputes, carrier interruptions, pandemics, government actions, or utility outages.

18. Messaging Policy

By opting into SMS or other messaging, you also agree to our Messaging Terms and Messaging Privacy Policy provided by our messaging provider: Messaging Terms and Messaging Privacy Policy.

19. Governing Law; Venue

These Terms and any separate agreements whereby we provide you Services are governed by the laws of the State of Nebraska, USA, without regard to conflict-of-law rules.

20. Dispute Resolution; Arbitration; Class Waiver

1. Good-Faith Resolution. You agree to first contact support@workmanusa.com and allow us 30 days to resolve any dispute informally.
2. Arbitration. If unresolved, disputes will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Rules. Venue: Lincoln, Nebraska. The arbitrator may award individual relief only.
3. Class/Jury Waiver. You and Workman waive any right to a jury trial and to participate in a class, consolidated, or representative action. Claims must be brought individually.

21. Severability

If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted and the remainder will remain in effect.

22. Termination

These Terms are effective unless terminated by you or us. We may terminate or suspend access without notice for conduct we believe violates these Terms or is harmful to other users, us, or third parties. Obligations and liabilities incurred prior to termination survive termination.

23. Changes to Terms

You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update or revise any part of these Terms by posting updates to the Site. Your continued use of the Site or Service following any changes constitutes acceptance of those changes.

24. Contact Information

Workman Trading Company, LLC
2139 Magnum Cir. Lincoln, NE 68522
support@workmanusa.com